Appointment Changes at Oakville Plastic Surgery
In support of the public, community, and staff well being and safety, we have temporarily closed our offices to all non-essential appointments.
We continue to provide support and advice to all of our patients via phone: (905 901-9545), email ([email protected]), and virtual appointments.
We will continue to see patients whose concerns may be more urgent or time-sensitive.
Elective surgical procedures and in-office treatments continue to be on hold. We have been reaching out to all of our patients with scheduled procedures and are assisting them through the rescheduling process. Our single focus has always been on the safety of our patients and our staff, and we will not return to elective surgery or treatments until it is safe to do so.
Dr. de Kleer continues to provide care to her patients at Oakville Hospital and through telephone calls and video conferencing during this time. Hospitals are under significant restrictions and pressures and have suspended all non-urgent care, but we are committed to ensuring continuity of care for our patients undergoing treatment for breast cancer reconstruction, and for our patients with injuries.
The world of virtual health care is rapidly evolving. Our office has already implemented innovative technology that allows for virtual communication. All virtual communication must be provided in a manner that is not only efficient but also respects the need for patient privacy and confidentiality.
During this time, we are happy to be able to offer virtual appointments for new consultations, time-sensitive concerns, or for routine follow-up. If you are presently scheduled for an appointment, our team will reach out to you with this new opportunity. If you would like to schedule a virtual appointment, please contact the office by email.
Should you qualify for a virtual appointment, you will be provided with instructions on how to prepare.
What We Are Doing
While the way that we interact has changed for the moment, we are working hard to stay productive. A pause like this can be an opportunity for learning and planning. Our staff is participating in a series of online webinars to further education and growth. We meet regularly by online conference. We are using this time wisely: to reflect on how we have performed in the past, to implement what we need to do now, and most importantly, how to plan for the future. I am convinced that when we recover from this worldwide pandemic, we will all be returning to a “new normal” and we are taking an opportunity or plan for the future.
Dr. Nancy de Kleer